Course Catalog:Click HERE to view availalbe courses by state.CE 01. Business Morals & Ethics: Will help you understand why some people appear to justify actions that other will not. Learn the difference between prudence and conscience. CE 01N. Everyday Ethics for Funeral Service: No longer the domain of academics; ethics has become a necessary element in every profession, industry and business. This course provides the funeral director with a simple-to-understand overview of ethics and how it applies to day-to-day activities in funeral service. Everyday Ethics in Funeral Service teaches the necessary elements every funeral director wants and needs to know, about ethical behavior involving managers and coworkers as well as those behaviors expected by client families. CE 02. Motivation & Coaching: Will permit you to be better equipped to deal with job related motivation. Motivating yourself and those around you can be a challenge. It can tax your creativity, and leave you frustrated, it doesn’t have to be. CE 03N. Managing Stress for Funeral Professionals: Provides a step-by-step guideline to use in analyzing stress, and then resolving the stress, through understanding and relaxation techniques. Funeral service is filled with opportunities for stressful situations to occur - from the stress of meeting deadlines and attending to details, to the challenge of maintaining knowledge of regulatory guidelines and dealing with the inherent stress that comes from working with families experiencing loss. Funeral directors should have as many tools available to help manage stress when it occurs, during the workday as well as during time away from the funeral home. Achieving a work-life balance depends on being able to recognize stress when it occurs, and have the ability to defuse and avoid stressors in day-to-day living. Funeral Directors who complete this course will learn how they can control their stress levels and to avoid certain stressors. By understanding the causes stress, and be able to balance their work life with their life outside funeral service as well as being better equipped to handle stressful situations when they, occur. CE 04. The Vanguard of Competition: Understanding how to compete is the hallmark of any business. Learn to be comfortable with you ability to counter a competitive threat. Learn to analyze your own competitive position, and how to clearly identify it in others. CE 05. Hazardous Chemicals / Toxic Substances: Working with Hazardous Chemicals and Toxic Substances is a very real threat. Learn the importance of ventilation and personal protection. Learn how to handle flammable substances, formaldehyde and blood borne pathogens. Learn how to be safe and protect yourself in the process. CE 06N. Complying with the Funeral Rule: This course will assist you in understanding the "Rule". How easily you can be in compliance and eliminate many of the misunderstandings regarding the "Rule". CE 06Na. Complying with the Funeral Rule - 2010: This course will assist you in understanding the "Rule". How easily you can be in compliance and eliminate many of the misunderstandings regarding the "Rule". CE 07. Pre-Planning for Business Interruption: Reinforce your competitive position by being prepared for emergencies. Learn how to be effective during a time of personal/business disaster. Unplanned outages can have a very negative effect on your livelihood and your peace of mind. CE 08N. Grief 101 for Funeral Directors: This course is designed to provide you with an overview of the process of grief. This material in no way reflects all there is to know about grief but is a good outline to help you feel more informed. It will also give you some insight for assisting those who want to walk with the bereaved on their grief journey. While you can not be expected to be a therapist, you can be and are expected to explain what is normal and what is abnormal about how people respond to the death of a loved one. Grief is very individual but there are some very basic reactions that everyone has. Understanding these reactions will give you a sense of control and confidence that will allow you to convey care and concern for those you serve. CE 09. Funeral Profession and Consumer Behavior: The demands of our society are rapidly changing. Learn to understand the “real” requirements of your clientele. Learn the importance of moving ahead and staying on the leading edge of “service”. By being an innovator, you can help structure the future of funeral service. CE 10. Coping with Stress as a Funeral Director: Learn to remain under control while being constantly exposed to the stress experienced by our client families. Learn to look at your own unique situations and what options you have. CE 101. Business Morals & Ethics: Will help you understand why some people appear to justify actions that other will not. Learn the difference between prudence and conscience. CE 101N. Everyday Ethics for Funeral Service: No longer the domain of academics; ethics has become a necessary element in every profession, industry and business. This course provides the funeral director with a simple-to-understand overview of ethics and how it applies to day-to-day activities in funeral service. Everyday Ethics in Funeral Service teaches the necessary elements every funeral director wants and needs to know, about ethical behavior involving managers and coworkers as well as those behaviors expected by client families. CE 102. Motivation & Coaching: Will permit you to be better equipped to deal with job related motivation. Motivating yourself and those around you can be a challenge. It can tax your creativity, and leave you frustrated, it doesn’t have to be. CE 103. Stress in the Funeral Home Environment: Learn to help yourself and others. Initially from a generic perspective, than, how to apply it directly to funeral service. CE 103n. Managing Stress for Funeral Professionals: Provides a step-by-step guideline to use in analyzing stress, and then resolving the stress, through understanding and relaxation techniques. Funeral service is filled with opportunities for stressful situations to occur - from the stress of meeting deadlines and attending to details, to the challenge of maintaining knowledge of regulatory guidelines and dealing with the inherent stress that comes from working with families experiencing loss. Funeral directors should have as many tools available to help manage stress when it occurs, during the workday as well as during time away from the funeral home. Achieving a work-life balance depends on being able to recognize stress when it occurs, and have the ability to defuse and avoid stressors in day-to-day living. Funeral Directors who complete this course will learn how they can control their stress levels and to avoid certain stressors. By understanding the causes stress, and be able to balance their work life with their life outside funeral service as well as being better equipped to handle stressful situations when they, occur. CE 104. The Vanguard of Competition: Understanding how to compete is the hallmark of any business. Learn to be comfortable with you ability to counter a competitive threat. Learn to analyze your own competitive position, and how to clearly identify it in others. CE 105. Hazardous Chemicals / Toxic Substances: Working with Hazardous Chemicals and Toxic Substances is a very real threat. Learn the importance of ventilation and personal protection. Learn how to handle flammable substances, formaldehyde and blood borne pathogens. Learn how to be safe and protect yourself in the process. CE 106NA. Complying with the Funeral Rule - 2010: This course will assist you in understanding the "Rule". How easily you can be in compliance and eliminate many of the misunderstandings regarding the "Rule". CE 107. Pre-Planning for Business Interruption: Reinforce your competitive position by being prepared for emergencies. Learn how to be effective during a time of personal/business disaster. Unplanned outages can have a very negative effect on your livelihood and your peace of mind. CE 108N. Grief 101 for Funeral Directors: This course is designed to provide you with an overview of the process of grief. This material in no way reflects all there is to know about grief but is a good outline to help you feel more informed. It will also give you some insight for assisting those who want to walk with the bereaved on their grief journey. While you can not be expected to be a therapist, you can be and are expected to explain what is normal and what is abnormal about how people respond to the death of a loved one. Grief is very individual but there are some very basic reactions that everyone has. Understanding these reactions will give you a sense of control and confidence that will allow you to convey care and concern for those you serve. CE 109. Funeral Profession & Consumer Behavior: The demands of our society are rapidly changing. Learn to understand the “real” requirements of your clientele. Learn the importance of moving ahead and staying on the leading edge of “service”. By being an innovator, you can help structure the future of funeral service. CE 11. Sacred -- Sensitive and Sane: As society is changing learn how it affects funeral service and how to maintain the sanctity of the traditional “Christian” funeral ritual. CE 110. Coping with Stress as a Funeral Director: Learn to remain under control while being constantly exposed to the stress experienced by our client families. Learn to look at your own unique situations and what options you have. CE 111. Sacred -- Sensitive and Sane: As society is changing learn how it affects funeral service and how to maintain the sanctity of the traditional “Christian” funeral ritual. CE 112. Funeral Values: Understanding the changes occurring in the funeral Industry, and how to plan for them. Learn to enhance your competitive posture during a time of changing values. CE 113N. A Review of Basic Embalming Procedures: The process of embalming is a series of mechanical steps to preserve human remains for a funeral service. These basic principles have gone unchanged since bodies were first preserved for anatomical study during the 19th century. This preservation requires replacing the blood in the cardio-vascular system with a chemical preservative solution. Over the course of the past 150 years, the design of embalming equipment and instruments have improved dramatically as have the range of chemical preservatives available; when properly used, they will insure a body will be thoroughly sanitized, preserved, and restored for a funeral service. This course focuses on these basic principles. CE 114. Moral Dilemmas Facing the Funeral Profe: Learning the moral values of your client family, community, neighborhood and state are important to success. Learning to clearly communicate and adhere to these principles is critical. Learn the knowledge and skills needed to address this ever-increasing dilemma. CE 115A. Dealing with Communicable Diseases/AIDS: Learn how to protect yourself. What if any precautions are taken even before the funeral home becomes involved? Learn the controls through all phases of healthcare. Learn the importance of being very knowledgeable of, and careful about, exposure to debilitating deadly diseases. CE 115NA. Universal Precautions - CDC Updates: All funeral service professionals should be well aware of Universal Precautions and concerns for HIV and AIDS published by the Centers for Disease Control and Prevention and their relevance to funeral service, a review of these precautions should be an annual exercise for every funeral director, and embalmer. From acknowledging the dangers of bloodborne pathogens and the health precautions that should become habits in the preparation room to understanding the reasons why Universal Precautions are in place and should be practiced, this course serves as a helpful reminder of best practices when it comes to the health and safety of everyone involved in preparing human remains. Easy to read and understand, this course underscores the importance of taking extra precautions to ensure personal health and safety when working with human remains, whether the cause of death is known or not. These are precautions embalmers and funeral directors should never take for granted. CE 116N. Job Burnout in Funeral Service: While job burnout is nothing new or unique in funeral service, more funeral directors, mortuary workers and staff members are dealing with job burnout than ever before. Learn about how to identify symptoms, the causes of job burnout, how to resolve burnout symptoms and how to deal with the stress that often leads to burnout. Avoiding burnout and negative feelings about your chosen profession begins by understanding the causes and being able to recognize the symptoms that often lead to a full-blown case of "compassion fatigue," a condition unique to people choosing one of the helping professions as a career. CE 117. Investment Management: Studies show the average investor's portfolio gains only about half of the long term results of stock and bonds. The reason - the average investor reacts improperly to fear, greed and market volatility. "Investment Management for Funeral Directors" will teach the necessary components to having a winning portfolio. Every funeral director needs this course to - grow his own investments, understand how to choose and evaluate the investment options within the company's retirement plan understand the investment choices behind either direct or insured pre-need funding. CE 118. OSHA -A Practical Guide for Funeral Service: This course begins with an overview of the Occupational Safety Act and OSHA as they relate to funeral service, beginning with the Occupational Safety and Health Act of 1970. Learning topics will include the Formaldehyde Program, the Hazard Communication Program, and the Bloodborne Pathogens Program. Information on material data safety sheets (MSDS) and implementing an employee-training program are also included in this course. This course is intended to be a primer for awareness and compliance for the funeral service professional. CE 119. How To Tell the Children: This program, drawn from Dr. Schaefer's work both as an author and as a funeral director will give you knowledge and valuable tools. You will feel confident in providing valuable and tested material to grieving parents and caregivers and anyone, in you community who must deal with children. It will outline a proactive funeral home based, community outreach program that positions the funeral director and their staff as "Information Providers" not counselors. CE 12. Funeral Values: Understanding the changes occurring in the funeral Industry, and how to plan for them. Learn to enhance your competitive posture during a time of changing values. CE 120. Cremation, the client, the caring: This course will help you better understand what is happening in the deathcare profession in relationship to the rising interest in cremation. It will also address the concept of who is the cremation client. Other points of interest to be addressed are the techniques used that will help when working with a cremation client and meeting that person's (family's) needs to assist them as they begin the mourning process. CE 121. Cremation: the Process: This course is a technical look at cremation. This course will give you the knowledge of the crematory and its workings. By better understanding the process yourself, you will be able to better assist your client family. It is NOT a crematory manual CE 123. Preneed Funeral Planning: As the needs and values of society change, it is up to business to adjust to those needs and values. It is also true that society has been demonstrating a desire to create their own destiny and values. For Deathcare, those needs and values include the way society is now choosing to memorialize their dead and to control the way individuals within our society wish to be memorialized. To accomplish this it becomes paramount for many individuals to preplan their own funeral and memorial serves. While the entire concept of preplanning funeral services is not new, laws and regulations mandate that business, moral, and ethical issues be observed. This course is designed to advance the understanding of the funeral practitioner to comply with those values while assisting the families they serve. CE 124. Introduction to Accounting: One of the prerequisites of operating a business, is understanding how to control that business. For a Funeral Home business, this is extremely important due to the fact that often times a funeral home may be asset rich and cash poor. Additionally, by nature funeral directors are caregivers and tend to shy away from the actual financial aspects of their own business, leaving it in the hands of others. This course is designed to show the need and importance of funeral home owner / managers to pay close attention to the financial aspects of their business. Although nothing can guarantee success in business, having a thorough understanding over the financial control of that business can go a long way to insure that success. CE 125. Understanding & Completing the Certificate of Death: This course covers every item on a Certificate of Death allowing for the fact that some parts of it will normally be completed only by the Medical Certifier, Medical Examiner or Coroner, or Funeral Director. CE 126. Power Communications: The enhancement of personal and professional communication skills tops the wish list of executives. It’s how business is done and expanded. Imagine for a moment, all families you serve understand and appreciate the value of the service you provide; if members of your community had a deeper understanding of your services and what those services would mean to them. This course will show you how to improve your communication skills. CE 127. Marketing 101 for Funeral Directors: An introduction to the internationally renowned Monopolize Your Marketplace™ program created by Y2Marketing. Learn the principles that will help you separate your business from the competition and become the obvious choice for your prospects to do business with. CE 128. Intermediate Marketing for Funeral Directors: Part II in the series from the internationally renowned Monopolize Your Marketplace™ program created by Y2Marketing. Learn how to build a compelling case for your business and how to articulate it so that you become the obvious choice for your prospects to do business with. This course includes several do-it-yourself writing exercises. CE 129. Ethics for Funeral Directors: All people, businesses, and industries need to abide by a code of ethics. There are fundamental differences between societies, businesses, and industries that affect the moral principles of each. Ethics are not as simple as knowing what is right and what is wrong and doing such without regard to products, services, relationships, or the workplace. Often, values change over time, meaning that there is no clear guide to be followed. Thus, the issue of what is right and what is wrong becomes very complex and may be confusing. While many believe that a code of ethics represents values that everyone should aspire too a code of ethics is a living legal document, which often changes with the needs of business and society. As a practicing funeral director, you should be aware of your ethical responsibilities when assisting client families. CE 130A. Living with the FTC'S Funeral Rule: In the 1970s, the Federal Trade Commission proposed and enacted a number of trade regulations; including The Funeral Rule which went into effect in 1984, although enforcement efforts did not occur until about 1987. FTC reports indicated that funeral homes were the focus of the rule although well aware that other entities, including cemeteries, and casket stores competed with funeral homes in the sale of caskets and outer burial containers. However, because the FTC determined the most serious consumer abuses involved funeral homes, the first version of The Funeral Rule only focused on this segment of the deathcare industry. To the keen observer, the requirements of the Funeral Rule would appear to be common sense ethical practices any business would want follow. So, what's so bad about that? Nothing is wrong with it. The problem is The Funeral Rule is not merely a recommended business practice; violations, not just a refusal to comply are punishable with fines beginning $12,000 per violation. As you can see, knowing and understanding The FTC’s Funeral Rule is of critical importance. To help you understand these important laws, this continuing education course has been written to help you remain in compliance with the Federal Trade Commission’s Funeral Rule. CE 131A. OSHA for Small Business - Update: Small business employers may have special problems in dealing with workplace safety and health hazards; while large corporations can afford full-time safety engineers and industrial hygienists. Yet the workplace hazards that cause thousands of injuries and illnesses every year are as prevalent in small businesses as in larger firms. This course can help to guide small business employers establish their own safety and health programs, how to manage safety and health protection at their own workplace, and how to provide safe and healthful workplaces. CE 132. Employee Recruitment and Retention in Funeral Service: For a small funeral home owner finding an employee that has all of the people skills to handle the front end all all of the technical skills required in the preparation room can be a challenge. This course will review the aspects of the hiring process and what it will take to keep the support team you need positive and strong. CE 133. Embalming Chemistry: It has been acknowledged that the chemicals we use for embalming are unsafe. They are carcinogens and require special handling to protect the embalmer. At present serious efforts are being made to find safer chemicals than those we are presently using. This course spells out those dangers CE 135. CREMATION - Yesterday Today and Tomorrow: CE 13N. A Review of Basic Embalming Procedures: The process of embalming is a series of mechanical steps to preserve human remains for a funeral service. These basic principles have gone unchanged since bodies were first preserved for anatomical study during the 19th century. This preservation requires replacing the blood in the cardio-vascular system with a chemical preservative solution. Over the course of the past 150 years, the design of embalming equipment and instruments have improved dramatically as have the range of chemical preservatives available; when properly used, they will insure a body will be thoroughly sanitized, preserved, and restored for a funeral service. This course focuses on these basic principles. CE 14. Moral Dilemmas Facing the Funeral Profe: Learning the moral values of your client family, community, neighborhood and state are important to success. Learning to clearly communicate and adhere to these principles is critical. Learn the knowledge and skills needed to address this ever-increasing dilemma. CE 15. Dealing with Communicable Disease/AIDS: Learn how to protect yourself. What if any precautions are taken even before the funeral home becomes involved? Learn the controls through all phases of healthcare. Learn the importance of being very knowledgeable of, and careful about, exposure to debilitating deadly diseases. CE 15a. Dealing with Communicable Diseases/AIDS -2010: Learn how to protect yourself. What if any precautions are taken even before the funeral home becomes involved? Learn the controls through all phases of healthcare. Learn the importance of being very knowledgeable of, and careful about, exposure to debilitating deadly diseases. CE 15N. Universal Precautions - HIV AIDS Bloodborne Pathogens: All funeral service professionals should be well aware of Universal Precautions and concerns for HIV and AIDS published by the Centers for Disease Control and Prevention and their relevance to funeral service, a review of these precautions should be an annual exercise for every funeral director, and embalmer. From acknowledging the dangers of bloodborne pathogens and the health precautions that should become habits in the preparation room to understanding the reasons why Universal Precautions are in place and should be practiced, this course serves as a helpful reminder of best practices when it comes to the health and safety of everyone involved in preparing human remains. Easy to read and understand, this course underscores the importance of taking extra precautions to ensure personal health and safety when working with human remains, whether the cause of death is known or not. These are precautions embalmers and funeral directors should never take for granted. CE 15na. Universal Precautions - CDC Updates: All funeral service professionals should be well aware of Universal Precautions and concerns for HIV and AIDS published by the Centers for Disease Control and Prevention and their relevance to funeral service, a review of these precautions should be an annual exercise for every funeral director, and embalmer. From acknowledging the dangers of bloodborne pathogens and the health precautions that should become habits in the preparation room to understanding the reasons why Universal Precautions are in place and should be practiced, this course serves as a helpful reminder of best practices when it comes to the health and safety of everyone involved in preparing human remains. Easy to read and understand, this course underscores the importance of taking extra precautions to ensure personal health and safety when working with human remains, whether the cause of death is known or not. These are precautions embalmers and funeral directors should never take for granted. CE 16N. Job Burnout in Funeral Service: While job burnout is nothing new or unique in funeral service, more funeral directors, mortuary workers and staff members are dealing with job burnout than ever before. Learn about how to identify symptoms, the causes of job burnout, how to resolve burnout symptoms and how to deal with the stress that often leads to burnout. Avoiding burnout and negative feelings about your chosen profession begins by understanding the causes and being able to recognize the symptoms that often lead to a full-blown case of "compassion fatigue," a condition unique to people choosing one of the helping professions as a career. CE 17. Investment Management: Studies show the average investor's portfolio gains only about half of the long term results of stock and bonds. The reason - the average investor reacts improperly to fear, greed and market volatility. "Investment Management for Funeral Directors" will teach the necessary components to having a winning portfolio. Every funeral director needs this course to - grow his own investments, understand how to choose and evaluate the investment options within the company's retirement plan understand the investment choices behind either direct or insured pre-need funding. CE 18. OSHA -A Practical Guide for Funeral Service: This course begins with an overview of the Occupational Safety Act and OSHA as they relate to funeral service, beginning with the Occupational Safety and Health Act of 1970. Learning topics will include the Formaldehyde Program, the Hazard Communication Program, and the Bloodborne Pathogens Program. Information on material data safety sheets (MSDS) and implementing an employee-training program are also included in this course. This course is intended to be a primer for awareness and compliance for the funeral service professional. CE 19. How To Tell the Children: This program, drawn from Dr. Schaefer's work both as an author and as a funeral director will give you knowledge and valuable tools. You will feel confident in providing valuable and tested material to grieving parents and caregivers and anyone, in you community who must deal with children. It will outline a proactive funeral home based, community outreach program that positions the funeral director and their staff as "Information Providers" not counselors. CE 20. Cremation the client the caring: This course will help you better understand what is happening in the deathcare profession in relationship to the rising interest in cremation. It will also address the concept of who is the cremation client. Other points of interest to be addressed are the techniques used that will help when working with a cremation client and meeting that person's (family's) needs to assist them as they begin the mourning process. CE 21. Cremation: the Process: This course is a technical look at cremation. This course will give you the knowledge of the crematory and its workings. By better understanding the process yourself, you will be able to better assist your client family. CE 23. Preneed Funeral Planning: As the needs and values of society change, it is up to business to adjust to those needs and values. It is also true that society has been demonstrating a desire to create their own destiny and values. For Deathcare, those needs and values include the way society is now choosing to memorialize their dead and to control the way individuals within our society wish to be memorialized. To accomplish this it becomes paramount for many individuals to preplan their own funeral and memorial serves. While the entire concept of preplanning funeral services is not new, laws and regulations mandate that business, moral, and ethical issues be observed. This course is designed to advance the understanding of the funeral practitioner to comply with those values while assisting the families they serve. CE 24. Introduction to Accounting: One of the prerequisites of operating a business, is understanding how to control that business. For a Funeral Home business, this is extremely important due to the fact that often times a funeral home may be asset rich and cash poor. Additionally, by nature funeral directors are caregivers and tend to shy away from the actual financial aspects of their own business, leaving it in the hands of others. This course is designed to show the need and importance of funeral home owner / managers to pay close attention to the financial aspects of their business. Although nothing can guarantee success in business, having a thorough understanding over the financial control of that business can go a long way to insure that success. CE 25. Understanding & Completing the Certificate of Death: This course covers every item on a Certificate of Death allowing for the fact that some parts of it will normally be completed only by the Medical Certifier, Medical Examiner or Coroner, or Funeral Director. CE 26. Power Communications: The enhancement of personal and professional communication skills tops the wish list of executives. It’s how business is done and expanded. Imagine for a moment, all families you serve understand and appreciate the value of the service you provide; if members of your community had a deeper understanding of your services and what those services would mean to them. This course will show you how to improve your communication skills. CE 27. Marketing 101 for Funeral Directors: An introduction to the internationally renowned Monopolize Your Marketplace™ program created by Y2Marketing. Learn the principles that will help you separate your business from the competition and become the obvious choice for your prospects to do business with. CE 28. Intermediate Marketing for Funeral Directors: Part II in the series from the internationally renowned Monopolize Your Marketplace™ program created by Y2Marketing. Learn how to build a compelling case for your business and how to articulate it so that you become the obvious choice for your prospects to do business with. This course includes several do-it-yourself writing exercises. CE 29. Ethics for Funeral Directors: All people, businesses, and industries need to abide by a code of ethics. There are fundamental differences between societies, businesses, and industries that affect the moral principles of each. Ethics are not as simple as knowing what is right and what is wrong and doing such without regard to products, services, relationships, or the workplace. Often, values change over time, meaning that there is no clear guide to be followed. Thus, the issue of what is right and what is wrong becomes very complex and may be confusing. While many believe that a code of ethics represents values that everyone should aspire too a code of ethics is a living legal document, which often changes with the needs of business and society. As a practicing funeral director, you should be aware of your ethical responsibilities when assisting client families. CE 30. Living withthe FTC's Funeral Rule: In the 1970s, the Federal Trade Commission proposed and enacted a number of trade regulations; including The Funeral Rule which went into effect in 1984, although enforcement efforts did not occur until about 1987. FTC reports indicated that funeral homes were the focus of the rule although well aware that other entities, including cemeteries, and casket stores competed with funeral homes in the sale of caskets and outer burial containers. However, because the FTC determined the most serious consumer abuses involved funeral homes, the first version of The Funeral Rule only focused on this segment of the deathcare industry. To the keen observer, the requirements of the Funeral Rule would appear to be common sense ethical practices any business would want follow. So, what's so bad about that? Nothing is wrong with it. The problem is The Funeral Rule is not merely a recommended business practice; violations, not just a refusal to comply are punishable with fines beginning $12,000 per violation. As you can see, knowing and understanding The FTC’s Funeral Rule is of critical importance. To help you understand these important laws, this continuing education course has been written to help you remain in compliance with the Federal Trade Commission’s Funeral Rule. CE 30A. Living with the FTC'S Funeral Rule - 2010: In the 1970s, the Federal Trade Commission proposed and enacted a number of trade regulations; including The Funeral Rule which went into effect in 1984, although enforcement efforts did not occur until about 1987. FTC reports indicated that funeral homes were the focus of the rule although well aware that other entities, including cemeteries, and casket stores competed with funeral homes in the sale of caskets and outer burial containers. However, because the FTC determined the most serious consumer abuses involved funeral homes, the first version of The Funeral Rule only focused on this segment of the deathcare industry. To the keen observer, the requirements of the Funeral Rule would appear to be common sense ethical practices any business would want follow. So, what's so bad about that? Nothing is wrong with it. The problem is The Funeral Rule is not merely a recommended business practice; violations, not just a refusal to comply are punishable with fines beginning $12,000 per violation. As you can see, knowing and understanding The FTC’s Funeral Rule is of critical importance. To help you understand these important laws, this continuing education course has been written to help you remain in compliance with the Federal Trade Commission’s Funeral Rule. CE 31. OSHA for Small Business: Small business employers may have special problems in dealing with workplace safety and health hazards; while large corporations can afford full-time safety engineers and industrial hygienists. Yet the workplace hazards that cause thousands of injuries and illnesses every year are as prevalent in small businesses as in larger firms. This course can help to guide small business employers establish their own safety and health programs, how to manage safety and health protection at their own workplace, and how to provide safe and healthful workplaces. CE 31A. OSHA for Small Business - Update: Small business employers may have special problems in dealing with workplace safety and health hazards; while large corporations can afford full-time safety engineers and industrial hygienists. Yet the workplace hazards that cause thousands of injuries and illnesses every year are as prevalent in small businesses as in larger firms. This course can help to guide small business employers establish their own safety and health programs, how to manage safety and health protection at their own workplace, and how to provide safe and healthful workplaces. CE 32. Employee Recruitment and Retention in Funeral Service: For a small funeral home owner finding an employee that has all of the people skills to handle the front end all all of the technical skills required in the preparation room can be a challenge. This course will review the aspects of the hiring process and what it will take to keep the support team you need positive and strong. CE 33. Embalming Chemistry: It has been acknowledged that the chemicals we use for embalming are unsafe. They are carcinogens and require special handling to protect the embalmer. At present serious efforts are being made to find safer chemicals than those we are presently using. This course spells out those dangers CE 35. CREMATION: Yesterday Today and Tomorrow 1: CE 50. KY Seminar 2013: CE 51. Seminar 2014: CE CTL. Connecticut Funeral Service Law: The State of Connecticut, as in other states, has a Regulatory Board charged with all Administrative tasks involved in the Licensing of Funeral Directors. This board comes under the Connecticut Department of Public Health and therefore part of the State Government. This arm of the State Government also determines the qualifications necessary to enable any person to lawfully practice as a funeral director. This course lists the laws, rules, and regulations for licensing and continuing education. It is not all inclusive of Connecticut laws, which the Connecticut Board operates. CE K1. Kentucky Embalmers and Funeral Directors, Laws and Regulations: The Kentucky Board of Embalmers and Funeral Directors is empowered to create laws, rules and regulations regarding the practice of Embalming and Funeral Directing. It is the responsibility of every person wishing to practice funeral directing and embalming in the State of Kentucky to be familiar with the Laws Rules and Regulations CE L-1. Iowa Law - Licensing & Continuing Education: Iowa requires 2 hour of Law for license renewal. This course covers licensing requirements and continuing education CE MDL. Maryland Funeral Service Law/preneed (does not satisfy MD preneed requirements): The State of Maryland, as in other states, has a Regulatory Board charged with all Administrative tasks involved in the Licensing of Morticians and Funeral Directors. This board comes under the Department of Health and Mental Hygiene and therefore part of the State Government. This course offers a comprehensive study of these laws, rules, and regulations with emphasis on Preneed Law. This course does not meet the Virginia preneed requirements. CE NJP. New Jersey Preneed Law seminar: CE Seminar 01. Ethics Seminar 2014 27-009: CE Seminar 02. Motivation & Coaching: Will permit you to be better equipped to deal with job related motivation. Motivating yourself and those around you can be a challenge. It can tax your creativity, and leave you frustrated, it doesn’t have to be. CE Seminar 09. Funeral Profession & Consumer Behavior: The demands of our society are rapidly changing. Learn to understand the “real” requirements of your clientele. Learn the importance of moving ahead and staying on the leading edge of “service”. By being an innovator, you can help structure the future of funeral service. CE Seminar 12. Funeral Values Seminar 2014 27-001: Understanding the changes occurring in the funeral Industry, and how to plan for them. Learn to enhance your competitive posture during a time of changing values. CE T Law. Regulations for Tenn F D and Embalmers: CE Va L. Virginia Funeral Service Law: The administrative role of this Board includes designing, prescribing and maintaining a standard of proficiency, professionalism and qualifications for those engaged in the practice of Funeral Directing CE VaP. Virginia Preneed Regulations: Preneed laws may seem confusing to the client and burdensome to Preneed Counselors but are designed to assist and protect all parties. This course spells out these regulations CET 14 S. NJ Seminar Feb 21. 2014: CET 15s. NJ SEMINAR FALL 2014: CET 70. business morals and ethics (seminar): CET 71. funeral values (seminar): CET OS. Ohio Seminar 2014: |
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For more information Continuing Education Courses for all funeral service license types,
You can contact us by calling (800) 731-4714 or by e-mail at info@pshomestudy.com. 311 North Avenue, Unit 4343, Dunellen, NJ 08812 |