Course Information:
Pre-Planning for Business Interruption
Any disruption to the way you normally conduct business can be devastating. These disruptions can include anything from a bulb that goes out during a service to a hearse with a flat tire on the way to the cemetery or crematory, but they can also include far more serious disruptions. A personal loss in your immediate family, building fires, or floods either natural or mechanical all can be disastrous. Understanding how to respond to these emergencies by having a contingency plan will benefit you personally and protect your business. Having extra bulbs in the closet, backup computer discs, and a jack in the hearse we all just take for granted. Unfortunately, all too often, we never pay much attention to what the results of a catastrophic disaster could be, and the impact it could have. All too often most of us go through life thinking, things like that can never happen to me, and if it ever did we are unprepared, and we react to them rather them responding to them. This cause can show you just how simple it can be to respond any emergency.
The Author
Jerry Keller graduated from the Kentucky School of Mortuary Science in 1964 and has been involved both directly and indirectly with the Funeral Profession since that time and has been a Certified Bereavement Facilitator since 1997.
Jerry worked in a management consulting roll for the IBM Corporation and took part in a program allowing him to continue his education. Through that program, he received his Ph.D. in Business Administration, from Southwestern University, Metaire, Louisiana. While serving as consultant for IBM, he was involved with providing training in stress management, which included, what to expect at the time of death of a loved one, and assisted employees in recovering from grief and bereavement situations. Jerry has also provided these same services directly to the funeral industry for many years.
