Course Information:
Business Morals & Ethics
As society grows, it also becomes more complex. A handshake can no long serve, as the binding of a contract and mounds of documents are needed to protect all parties in contractual agreements. Understanding the need of moral behavior is an issue of paramount importance to the success of any relationship whether it is personal or business. Due to the very nature of the funeral service profession, it becomes incumbent upon funeral directors to always maintain proper moral behavior. It is equally important for funeral professionals to always, carry out their professional responsibilities to client families in an ethical manner. Professionally there is a basic need to always to use prudence and conscience in relationships. This course will assist you in understanding the importance of always acting in a manner that is morally proper, ethically correct, and use prudence in these relationships.
The Author
Jerry Keller graduated from the Kentucky School of Mortuary Science in 1964 and has been involved both directly and indirectly with the Funeral Profession since that time and has been a Certified Bereavement Facilitator since 1997.
Jerry worked in a management consulting roll for the IBM Corporation and took part in a program allowing him to continue his education. Through that program, he received his Ph.D. in Business Administration, from Southwestern University, Metaire, Louisiana. While serving as consultant for IBM, he was involved with providing training in stress management, which included, what to expect at the time of death of a loved one, and assisted employees in recovering from grief and bereavement situations. Jerry has also provided these same services directly to the funeral industry for many years.
