CE 17Business and management
Investment Management
Why most investors trail the market, and how to avoid the same mistakes.
6 credit hours$48
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Why most investors trail the market, and how to avoid the same mistakes.
Why more families plan ahead, and how to serve them well.
How good managers motivate and coach their staff to do their best work.
Sharpening the communication skills funeral directors use every day.
Accounting basics for keeping control of a funeral home business.
Using informed forecasts to keep your business aligned with what families value.
Planning for disruptions, from a flat tire on the hearse to a major disaster.
Principles that set your funeral home apart from the competition.
Building, and making, a compelling case for your funeral home.
Finding, hiring and keeping qualified staff.
Funeral service as a service business: competing on what families value.
Why client families buy, and how to serve people who never wanted to be customers.