Course catalog

CE 17Business and management

Investment Management

Why most investors trail the market, and how to avoid the same mistakes.

2–6 credit hours Approved in 30 places

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CE 23Business and management

Preneed Funeral Planning

Why more families plan ahead, and how to serve them well.

2–4 credit hours Approved in 3 places

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CE 02Business and management

Motivation and Coaching

How good managers motivate and coach their staff to do their best work.

2–5 credit hours Approved in 35 places

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CE 26Business and management

Power Communications

Sharpening the communication skills funeral directors use every day.

4 credit hours Approved in 2 places

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CE 24Business and management

Introduction to Accounting

Accounting basics for keeping control of a funeral home business.

2–5 credit hours Approved in 5 places

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CE 12Business and management

Funeral Values

Using informed forecasts to keep your business aligned with what families value.

2–6 credit hours Approved in 38 places

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CE 07Business and management

Pre-Planning for Business Interruption

Planning for disruptions, from a flat tire on the hearse to a major disaster.

2–10 credit hours Approved in 34 places

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CE 27Business and management

Marketing 101 for Funeral Directors

Principles that set your funeral home apart from the competition.

4 credit hours Approved in 2 places

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CE 28Business and management

Intermediate Marketing for Funeral Directors

Building, and making, a compelling case for your funeral home.

4–6 credit hours Approved in 2 places

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CE 32Business and management

Employee Recruitment and Retention in Funeral Service

Finding, hiring and keeping qualified staff.

2–5 credit hours Approved in 34 places

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CE 04Business and management

The Vanguard of Competition

Funeral service as a service business: competing on what families value.

2–6 credit hours Approved in 36 places

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CE 09Business and management

Funeral Profession and Consumer Behavior

Why client families buy, and how to serve people who never wanted to be customers.

2–10 credit hours Approved in 34 places

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